Top Law Firm

Business Process Outsourcing

BPO contractors can often play out a business process at lower costs. business processes are their center business, BPO contractors are very much situated to finish the work with more precision, proficiency, and speed. BPO providers are bound to be familiar with progress occurring in the process areas they are experts in. That implies they’re bound to put resources into new technologies, like automation, that can work on the speed, cost, or nature of the work. At Abid Nizami Law Associates, we have been working with our international outsourcing partners for years. We have highly skilled and qualified outsourcing partners that can provide exceptional outsourcing services. They are serving in the BPO industry for years. We’ve been serving many clients and they are satisfied with our work. Our business process outsourcing services include:

Sales & Marketing

We provide efficient appeal plans to remove the suspension from your account.

Technical Support

Accounts can be suspended due to IP rights. Our IP expert lawyers can help you to resolve IP issues.

Data Entry

We can help you to reinstate your suspended listing by providing a strategic appeal.

Live chat & Email Support

We help to protect your brand from pointless IP or ownership complaints.


We provide trademarks services and monitor your brand from listing hijacking.

Website & App Development and Design

We can help you in resolving amazon disputes through arbitration.

Video Editing & Animation

Due to the contract, you cannot directly take amazon to the court but we can help you with account suspension and lost inventory. We assist you to restore your inventory and account.

Content Writing

Our team has the full knowledge of eCommerce businesses like amazon. We provide consultation according to business laws and help you to run a business without any hurdle.

Search Engine Optimization

We can provide legal claims for false complaints. We can also sue them with defamation charges.

Call Center Services (Inbound/Outbound 24/7

Brands sue sellers with counterfeit charges. We can help sellers to negotiate legally with brands to resolve this.

Logo Designing

We can provide legal claims for false complaints. We can also sue them with defamation charges.

Lead Management Services

Brands sue sellers with counterfeit charges. We can help sellers to negotiate legally with brands to resolve this.
Business process outsourcing is a new end game in the business world. It gives you access to work with different talents globally. If you have just started your business then business process outsourcing is very cost-efficient. You don’t need to create every department in your own office. You can just do BPO outsourcing and get the BPO services that you need from outsourcing companies.
Why you should choose us:

Reduce Cost

We try our best to assist you with all your legal needs. Our experienced lawyers have a better understanding that leads them towards success

Experienced Team

Our team is comprised of senior-level lawyers and attorneys. They have won many cases and had the experience and skill to serve you

Customers’ Satisfaction

Our priority is quality, not quantity that’s why we provide our undivided attention to each client.

24/7 Availability

Our legal team is available 24/7 to help you with any query regarding your account.
We can provide quality work with the help of our outsourcing partners. We have the best technical team to assist you with business process outsourcing. Our qualified team can build creative solutions for your business growth. With our smart software and skilled team, we aim to deliver quality work. Our 24/7 available experts provide efficient support to your problems. We offer our services within your budget. Check out our services and contact us for further discussion. Our business process outsourcing partners are Sublime Services Hub, Sales Solution Hub.


What is outsourcing?
Outsourcing is hiring a third-party vendor to provide services for your business. Business process outsourcing (BPO) has two key work parts: back-office roles and front-office roles. Account-related services, human resources (HR), quality surety, payment processing, and information technology (IT) are included in back-office roles. It is also called “internal business functions”. Services of sales, customer care, and marketing are included in front-office roles. At Sublime Services Hub, we provide exceptional BPO services at a minimal cost. We have over 7 years of experience in the BPO industry.
What is an example of outsourcing?
You can partner with a BPO company for your various business processes. Popular outsourcing services include call center services, website development & designing, video editing, animation, data entry, branding, content writing, technical support, and many more.
How can outsourcing help my business?
Outsourcing can be very helpful for the growth of your business. Following are some benefits of using outsourcing:
  • Cost Saving: Hiring and training a whole team can be costly. Business process outsourcing is cost-efficient.
  • Access to diverse talents: You can hire an experienced and talented BPO team for your business operations.
  • Work Globally: You don’t have to go out of the country to expand your business. You can do that through outsourcing by hiring an offshore BPO partner.
  • Flexibility: BPO can allow you to upgrade or downgrade your business easily. BPO companies are available 24/7 and they can adjust their timing according to yours.
How can outsourcing save me money?
Business Process Outsourcing can help you in saving money by lowering overhead, providing quality products or services, and increasing productivity. You will only pay for their services or tasks that you’ve given them. For instance, if you need to run a social media marketing campaign then you don’t need to hire a full-time employee. You can partner with the BPO company for this project.
How much does it cost to outsource work?
The cost of outsourcing depends on the industry, task, and BPO company’s location. Different BPO companies offer hourly packages for their services. You can also check our BPO services and discuss the details.
What questions should I ask before choosing an outsourcing partner?
Following are the questions that you can ask before choosing an outsourcing partner:
    • What is your experience in the BPO industry?
    • Could I ask some of your past clients about their outsourcing journey with you?
    • What are the rates of your outsourcing services? What do your charges cover?
    • How soon can you give me an update on any project development?
    • Can I see some of your old work with other clients?
    • Can I see your agreement, terms, and conditions on business process outsourcing?
    • What is the best solution for outsourcing my project? Hourly, fixed-rate, or a contract?
    • How will we communicate in the future?
You can ask these questions and your other queries before signing a contract. It can help you in making decisions.
What are the benefits of outsourcing contact center services?
Following are the benefits of working with call centers globally:
Increased Efficiency: You can save yourself from a trial-and-error phase. You don’t need to set up a whole new department. You can just outsource call center services. We have a highly qualified team and advanced setup to handle calling that can increase the efficiency of your customer care services.
Experience: Most call center agencies are working for many years in the BPO industry. By outsourcing call center services, you can get experience and diverse talent to handle communication with customers. We have been serving for over 7 years in this field with our expertise.
Cost-efficient: To set up an in-house call center can be expensive. We provide the best inbound and outbound call center services at a minimal cost.
Scalability and Flexibility: Our BPO services are not limited to working hours. We are available 24/7 and can provide services at your convenience.
What are some of the pitfalls of outsourcing, and how can I avoid them?
Following are some disadvantages of outsourcing but you can overcome them by developing a proper plan:
Language difference:
Language and cultural differences can be problematic. Sometimes, outsourced agents fail to communicate because of the language barrier with the audience.
Lack of Control:
You don’t have full command over the outsourced team as compared to the in-house call team. They do their work according to contract so your control over them is limited.
Security Risks:
There will always be a chance that your information may not remain confidential. You can overcome this disadvantage by mentioning a term in the contract to not disclose confidential information
How do I evaluate contact center and BPO partners?
Consider the following list to evaluate a BPO partner:
  • Experience
  • Their growth from their starting days
  • If they have added new services and advanced technology with time or not.
  • How well they treat their employee.
  • If their employees go through regular training or not.
Will I lose control over quality if I outsource?
No, you can maintain the quality by selecting the right outsourcing partner even you can enhance the efficiency of your work by hiring an experienced and talented outsourcing team for your business.
How can Artificial Intelligence and Automation help my call/contact center?
Artificial intelligence and automation can help you deliver your work faster. It can help human agents so that they can work better. It can take place of humans to do mundane tasks so that humans can focus on more complicated tasks.
My company/customer data is private. Can I still outsource?
Yes, you can. Most BPO companies ensure the confidentiality of private data. You can sign a non-disclosure agreement before signing a service contract to guarantee the privacy of your information. You can check if the BPO company you are selecting has these latest security certifications: PCI and HIPPAA, COPC, SOC I, and SOC 2 Type 2. CGS.
Is my company too big or too small for outsourcing?
No, there is no such thing as outsourcing. No matter if you are a huge enterprise or a small startup, you can outsource the services that you need. Even it can help you to save costs and enhance the efficiency of your work.
How does training work with an outsourced team?
every outsourcing company has its training programs for its teams, but you can also introduce your training and policies to its team. Firstly, make them feel welcomed. You can also follow the below-mentioned instructions:
  • Sharing brand plans and values
  • Ensuring the team can use your information bases
  • Executing a plan to update your partner and representatives on any new technology or products
  • Training your partner’s trainers – they will be accountable for training the rest of the crew as you grow
Will I lose the ability to drive feedback for improvements from these functions if I outsource them?
No, you can get all information related to your support interaction through your partner. They can utilize artificial intelligence, machine learning, and data analytics tools to collect data. You can improve your services with the help of this data.
How do I convince management it’s time for a change?
First, do your research because you can’t convince others if you don’t have enough information. So that, if anyone asks you a question that {“why should we outsource?” you can answer that question with correct information. Tell them why things need modification, provide proof that this will work, and give them an outsourcing plan. If you can make them believe that there will be a noteworthy ROI, they’ll be much more likely to choose to outsource.
When should I outsource a service?
When you need additional help and setting up an in-house department is expensive then business process outsourcing is a very good option. It can help you to reach your goals within your budget. You can maintain the quality of your work through outsourcing.